Canon Pro-100 Took a tumble and now I cannot get it working properly

[The Hat]

Another thing is that I tried a lot of service tools on it.

When you have a mechanical issue no amount of software can help, you need to clear your current error before the printer will respond to any other commands..

 

[samboy]

When you have a mechanical issue no amount of software can help, you need to clear your current error before the printer will respond to any other commands..

I understand. I just didn't know if more specific information about my issue would have been included in one of those data exports.