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I think the newer versions of the service tool support more printers. The newer versions also run under both 32 and 64 bit windows, the older versions only run under 32 bit windows.
But I have a suspicion that the service tools do not support 2 cartridge printers. Another service tool named iP Tool might be needed. I have not looked very much into this as I have no Canon 2 cartridge printer. Here are some links suggesting that an iP Tool might be needed: http://tricks-collections.com/reset-ink-level-on-canon-pixma-ip1800-using-iptool-software/ http://tricks-collections.com/reset-canon-ip1880-ip-1100-ip1800-and-ip2500-series/ http://tricks-collections.com/iptool-canon-printer/
If you find a solution, please post your results.
But I have a suspicion that the service tools do not support 2 cartridge printers. Another service tool named iP Tool might be needed. I have not looked very much into this as I have no Canon 2 cartridge printer. Here are some links suggesting that an iP Tool might be needed: http://tricks-collections.com/reset-ink-level-on-canon-pixma-ip1800-using-iptool-software/ http://tricks-collections.com/reset-canon-ip1880-ip-1100-ip1800-and-ip2500-series/ http://tricks-collections.com/iptool-canon-printer/
If you find a solution, please post your results.