New MX420 Black

[crispy]

I have a brand new Canon MX420 , the black has an almost "lint" covered look to it . No real vertical lines , patterns or anything , just not solid .

Is it because its brand new , been doing many test prints black and white . Even "test patterns" off the web . Ran a couple of maintenance runs off the unit settings and says its fine .

My 1st printer , was going to get an HP6500A but was kinda ugly compared to the Pixma MX420 for same features and better price , minus Airprint option .

Thanks ,

Chris

 

[turbguy]

You could be printing in "draft mode". Can you access the printer settings and switch to a higher quality printing mode?

Wayne

 

[crispy]

Would that be a software option or right on the machine , the MX420 has the small led for preview and options.

 

[crispy]

I changed settings to vivid , and noise reduction to " strong " in the software . Changed print settings to high quality and images are better but black problem persists .

Any other changes i can make ?

Thanks

 

[jtoolman]

Chage you print quality to highest - best o whatever your driver has for quality options. Make sure the proper paper has been picked, and the highest resolution in the printer dirver.

 

[The Hat]

If your printer is brand new and not printing properly then I reckon the black cartridge is a dud.
Send it back and ask for a new one, thats what Id do..

 

[crispy]

I can take back just the cartridge ? Bought as a new printer with color and black supplied in box . From Future Shop in Canada , can you get that replaced you think ?

 

[stratman]

If the printer is brand new then call Canon Technical Support. Maybe it's a setting or printer malfunction rather than a cartridge that's at issue.

When my printer was still under warranty, Canon replaced a single cartridge that had a problem. Shipped it overnight.

 

[crispy]

Cool thanks Hat and Strat , I'll try it out ...