Maxify MB5440 ink absorber

[2226]

Hi

Signed up today after having no luck with the likes of google at all

I have a 5 year old Canon Maxify MB5440 which is reporting that the ink absorber is nearly full.
I can't find any information anywhere on where this absorber pad is located or how it can be removed or cleaned.
Does anyone have information on cleaning or replacing these on the MB5440?

I have downloaded service tool v5103 found on printermanual.net which I believe, from information seen here, will be needed to reset the absorber counter. Are there other trusted links for the correct service tool?

Any help is greatly appreciated.

 

[2226]

OK, so this became urgent this morning. After replacing cyan ink the printer went into error code 5B00. I don't have access to tool v5204 and we need the printer up and running for my wife's small business. Unfortunately that time of the month where there isn't enough funds to go around and I'm seeing this tool at $24+.

Please, if anyone can assist with another process to reset this counter it would be greatly appreciated.

 

[PeterBJ]

The service tool can be found at a much lower price ar Ebay. Here is a version 5204 at €3.99 or $4.44. It is claimed to support your printer.

I have also downloaded a v5103 for free. It was not fully functional, but luckily caused no damage. I recommend not to use that version.

 

[2226]

Fantastic! Thank you. I will order that in prep for the next time this happens.

Unfortunately had to drop the printer off at a print shop this morning to get them to reset it.

 

[2226]

They used v590 so I assume they meant v5902.

 

[2226]

So some time after resolving this issue, the printer started showing signs of clogging up real bad.
I can't get a print head here, so it's AliExpress, etc.

Anyway, pulled the print head out and indeed the thing is caked in muck. Cyan hasn't printer in months.
The pads in the printer where the heads rest for cleaning were also a little gunky.
The ink waste tank round the back had some nasty black junk in it.

Over a few days I kept wetting the bottom of the head and it started flowing again. Had to get a secondhand MB2140 off marketplace in the meantime.

I ordered a inkjet head cleaning kit. Just some cleaner and syringe, etc. Head was unclogged anyway, but I ran a few millilitres through it gently as a flush. Then let it dry.

Printer has been offline for about 2 weeks now.
Refitted the print head now and unfortunately the thing comes up with an immediate error 6700.
Checked the pins and pads, they're all clean and undamaged.

Is that a toasted print head or just the thing being offline for 2 weeks?
I've seen some videos for a MB5410 that had a 6700 error and they simply set the time in the software tool. I might have to get that tool afterall.

I'm going to disassemble again and make sure all connectors on the board are properly seated.

 

[2226]

Wondering if I should swap the head over from the MB2140. They're same save for the tank retaining cage.
Risky? Don't feel like 2 dead printers though.