ip4000 not recognized.

[ganguy]

I cleaned the printhead, replaced it, filled carts, and went into service mode for deep cleaning. From service mode it test printed ok.

When I try to print from the computer, I get an error message "Document failed to print"

I think I'm close. Any thoughts?
Reg

 

[emerald]

Reg: You have probably already found your problem. BUT, in case you have not; after ENTERING the service mode you must take the printer OUT of the service mode. The best way is to shut the power off, wait a few seconds and turn the power back on. When you do, the iP4000 printer will pull through a sheet of paper.

 

[ganguy]

Thanks guys, right you were! All ok with my 4000, now I've still got a bum 5000. Color won't print, (after much head cleaning) black prints wavy lines which fade in and out. Any ideas? New printhead? or is it electrical?
Thanks,
Reg

 

[panos]

Please upload a scanned image of your printer's nozzle check pattern.

 

[ganguy]

Here's some text, nozzle check follows.
Reg

 

[ganguy]

Here's the actual nozzle check.
Reg

 

[ganguy]

I should have added that I tried extensive cleaning of the print-head using distilled water, then Windex, then ink solvent. Then at least 6 deep cleaning cycles. Color won't print at all.
Reg

 

[stratman]

Good to hear your resolved your "Document failed to print" error message.

The images you posted are for a different printer and a different problem?

This is not a clog. Clogs do not have the linear regular irregularity as shown in your images.

You need a new print head and/or new logic assay board. If this malfunction is not accompanied with an error message then it most likely is the print head that has the failure.

 

[Tin Ho]

The print head is probably damaged and can not be fixed.

 

[-Indi]

Thanks, that's good to know.