i960 nozzle check/ print head alignment colors differ

[The Hat]

Irish
I did change out the Magenta cart with a new one. Have not changed yellow yet. Waiting to see how this goes. It's fairly new and still full.
I only use Canon Ink. Posting pic's of nozzle check and head alignment after changing out magenta cart. You can see that on the nozzle check, there
is a faint tinge of color (although looks gray) but nothing at all on the head alignment.

You are not going to give up on your 960 without trying everything are you?
Try putting a couple of ml. of Windex in your old magenta cartridge and run two cleaning cycles, then try a nozzle check again.

If there is no sign of any magenta then do it again, also there is no point in printing a head alignment
as it serves no purpose at this particular time.

It could be a dead print head but then again persistence may pay off and it could work again..

 

[Irish]

I'll keep cleaning......although I've run MANY cleaning cycles already with cleaning solvent cartridges and tried windex by the wicking method...which does show the magenta is coming out of the print head onto the paper towel....we'll see what happens with further cleaning....

I've never filled a cartridge..how do I get the windex into it?

 

[turbguy]

Easy way to do i for you is to just drip it into the outlet "sponge" into a near empty (not totally empty) cart until it won't take more, allow any excess to drip out when held with outlet down, then install that cart.

BUT-IF YOU CAN WICK MAGENTA OUT OF THE PRINT HEAD, THAT IS PROOF INK IS ALREADY AT THE NOZZLES!

Wayne

 

[turbguy]

IRISH, try this to force a test print instead:

Follow the modified instructions below carefully.

Turn off the printer. Allow all activity to stop and wait for the green light to go out.

HOLD DOWN the PAGE FEED Button, but do not release it!

HOLD DOWN THE POWER BUTTON.

RELEASE the PAGE FEED button.

PRESS AND RELEASE the PAGE FEED button TWICE.

RELEASE THE POWER BUTTON (This enters the printer into the Service Mode).

Allow the printer to stop making noises and wait for the green button to stop flashing.

PRESS the page feed button ONCE.

PRESS the POWER button ONCE.

The printer should print a Service Test Print.

Post THAT instead of a standard nozzle check.

NOTE: To exit the Service Mode, turn the printer off and wait for no activity and the green light to go out. Then power on the printer. It will eject one blank page, then you will be back in normal function. The printer will not print from the computer if it remains in the Service Mode.

Wayne

 

[Irish]

Okay, here's where I am with this.

I forced a test print. It is NOT the one pictured below - this is the second test print. The first one was sort of an olive green where this one has the large gray block across the page and the smaller gray stripes up the edges. I have done many cleanings between the two test prints.

 

[turbguy]

Here's what a Servic Test Print should look like (I'm having some problems with Black). Note the "Dark Magenta" matrix exists, as does the words "CDR SENSOR=OK" in "Dark" Magenta. You are not printing ANY "Dark" Magenta. The "Light (photo) Magenta" matrix is all there, but it's hard to see on this scan.

Wayne

 

[Irish]

So since I'm missing the words "CDR SENSOR=OK" , does that mean it's more than a clogged print head?

I did notice that when I was doing the cleanings, some magenta color was bleeding back into my clear cleaning cartridge, leading me to believe it may still have some clogging. But maybe that is a moot point since the "CDR SENSOR=OK" message didn't print.

Thanks

Dorene

 

[turbguy]

The words "CDR SENSOR=OK" use ink that isn't printing with your printer (dark magenta). My suspicion is that you need a new print head due to an electronic issue, but you can continue to attempt some soaking and cleanings....

Wayne

 

[Irish]

The verdict is in. I've been continuing to use my printer for text documents, but tonight it finally quite working and gave me an error message telling me of a bad print head. :-(

Dorene