This is a tale as old as Adam and Eve - bad apple(s) spoiling the bunch.
Mikling can not be expected to absorb significant out of pocket losses, not to mention the resulting hassles, due to loss of product in transit. The people penalizing you are the bad apples. Mikling is a victim, too.
Thanks Stratman,
However, has anyone ever thought that it isn't always about the "money". On a monetary basis, it would still make sense.
However, I am the first to admit, I have a perfectionist streak on the cheap. Domestic shipping is tolerable but sometimes trying when there is so little that you can do to ensure the package arrives perfectly and it does not. One is theft, but more frequently when something does not arrive, it more likely the purchaser submitting a bad address..... and next the postal person delivering to the incorrect home. On the first, I filter many where I need to contact the person and determine if an Apt number is missing or something. I can use google map and that helps if I can see that building. This takes a lot of time. Determining if the spelling is correct, if it is a multiple residence of some sort etc. Contacting the person, waiting for a response etc. When a delivery person is at fault. then it can't be proven. However the resolution can be worked out much easier.
When you are given a foreign address, then that is a completely different matter. Now add in the possibility that some airlines flatly REFUSE liquid shipments.....and the package is sent back. All $72 of SHIPPING cost is lost by me, When the total is refunded. $72 is not going to kill me BUT it takes a long time to find out what happened like months before the package is returned and I have to deal with the issue immediately. OK, you get the idea. No thanks for the business, I want and need the business but not that badly. Let someone else take it up. I'm too old for all these issues. Then there is the customs that varies by country and you don't know where anything is. I wear all hats and I'm not willing to perform the services that MYUSA performs, remember for them it is a full time business and there is a reason for it. It's a lot of work. This is work that is not normal for a small outfit like myself.
At this stage, I feel I have come close to perfecting the products and am seeking a more routine life. This is something I have not had for a while. So something's gotta give.
It's not always about the money. Hypertension is something I need to manage.