- Joined
- Jan 18, 2010
- Messages
- 15,792
- Reaction score
- 8,824
- Points
- 453
- Location
- Residing in Wicklow Ireland
- Printer Model
- Canon/3D, CR-10, CR-10S, KP-3
The cartridges are where everybody goes wrong, They have to be OEM even if they are empty, if you have compatible carts in then they can refuse to honour the warrantee because you have not used the printer in a correct and proper manner.
On the other side they have no way of knowing that you used compatible inks, but I don’t know how much information the EPROM chip can pick up from using compatible chips or cartridges, the system is fairly intellect and remains live at all times because of the Friggin on board battery.
If you don’t have sufficient ink in the cartridges when they try to run tests then they will have to fit new cartridges to honour the extended warrantee.
You need to play dumb with your answers, and don’t offer any information that can be used against you, just say I don’t know or can’t remember, if you have disabled the ink monitoring for instance they will already know that but just say you had to finish out a print job, don’t ever say you refilled any cartridges..
Once you play along these lines then everything will be perfectly ok, the Service agents are not that bright when it comes to printers anyway, so don’t give them any ammunition that they can fire back at you, just say I can’t recall ever doing something like that !
On the other side they have no way of knowing that you used compatible inks, but I don’t know how much information the EPROM chip can pick up from using compatible chips or cartridges, the system is fairly intellect and remains live at all times because of the Friggin on board battery.
If you don’t have sufficient ink in the cartridges when they try to run tests then they will have to fit new cartridges to honour the extended warrantee.
You need to play dumb with your answers, and don’t offer any information that can be used against you, just say I don’t know or can’t remember, if you have disabled the ink monitoring for instance they will already know that but just say you had to finish out a print job, don’t ever say you refilled any cartridges..
Once you play along these lines then everything will be perfectly ok, the Service agents are not that bright when it comes to printers anyway, so don’t give them any ammunition that they can fire back at you, just say I can’t recall ever doing something like that !