What's wrong with this main color? Same in Adobe & prints, Diff thumna

[sampheap]

Today I got one printing which I couldn't get the mail color right. On the screens it blueish, but the printout is greenish - others colors are just right.
I then export it to .tiff and .psd files. To my surprise, the .tiff thumbnail file shows the greenish color which matches the print out!!! I open them both in Photoshop to just see that the color of both files are the same blueish.


I have attached the thumbnail viewed in DirectoryOpus, and the actual files in .psd and .tiff and the original .pdf file which I got from the client.
What I can do now is tweaking the color bars from the printer driver adding up more blue and red.


pdf: https://docs.google.com/file/d/0BxhtytXFgX_AWFJqNXRYNy1ZVUE/edit?usp=sharing
.psd: https://docs.google.com/file/d/0BxhtytXFgX_AR3c0N1JtYUxDd3M/edit?usp=sharing
.tiff: https://docs.google.com/file/d/0BxhtytXFgX_AZG5qVWQzbVc0ZWc/edit?usp=sharing
thumbnail: https://docs.google.com/file/d/0BxhtytXFgX_AYUlvbWNTclRXQzA/edit?usp=sharing


Have you experienced similar things and been able to fix it?

 

[The Hat]

The only file that opened for me was the Thumbnail,
so which colour are you trying to achieve Green or Blue.

A problem that can sometime occurs when you get a graphic file from a third party is
you dont know what setting he was using to make up his original artwork.

He may have used 8 or 16 bit colour, CYMK or RGB plus there are Adobe RGB or Pantone colours to consider also.

Simple answer is to go back to your client and ask him how it was produced, quicker in the long run..

 

[sampheap]

The blue one is what the client wants, but all my 3 printers profiled with ICC all give the green!!!
Is there anyway to convert that to get that blue as I believed the client might not even understand the color - he just knows to design?

 

[jtoolman]

The third file is Pink / Magenta
The #1-2 AND #4 are Green. I do not see a blue one!
So what exactly are you trying to do since 1-2-4 all look Green. 3 is Magenta and none look blue?

Joe

 

[sampheap]

@jtoolman, yes I see the same from the web and thumbnail, but when I open it in Photoshop or Illustrator, I will see blue. Have you had the same?
Anyway, you will see blue (left) and green (right) with that #4 thumbnail?

 

[jtoolman]

If this what you are looking for more or less?

I opened your three green ones in every tool I have and they all show your UNTAGGED file ( No Embedded Color Space ) as green.
I converted one of your PNG files from their current LINE COLOR MODE to RGB and saved it as a Tiff to be able to shift the hue of the green to blue. Then saves as a JPG to upload here
Otherwise NO! ALL you green files still look green no matter what I view it in.

I did not see the slight shift toward blue you show on you 4th side by side comparison.

Joe

 

[sampheap]

Here is the intended blue color, I captured from .pdf file above:

Can you show the green you see, please?
Here is the green i have captured from .psd file above:

Also note that this .psd file was exported from .pdf ile in Illustrator.

 

[jtoolman]

The difference as I see it is so minute to be almost a non issue.
To me it still looks as an actual green. Just slightly bluer but still green.
I don't know what else to tell you.

Joe

 

[sampheap]

I used ColorZilla to get the color from the 2 pics above:
blue: #0F5B5F
green: #136356

Blue is what the client want because it shows this on screen and also he brought me his print sample - it's blue like that, but all I can print is green which you also get.

 

[cls]

... this is in not really a printer issue this is a plain colormanagement issue...

thank god I am only printing photos (sRGB)