Joao Sobral
Printing Apprentice
- Joined
- Feb 16, 2017
- Messages
- 3
- Reaction score
- 2
- Points
- 11
- Printer Model
- Brother MFC-J6720DW
Hello everybody. I've been reading several threads on this forum hoping to get more knowledgable about inkjet printing but it's easy to get lost and I often end up even more confused...
I'm sorry if this thread is too long, but I just want to give you as many details as possible about my problem. So here it goes:
I'm based in the UK, I'm an artist who prints fanzines / small publications (16–32 pages) in runs of 80-120 copies. I'm now starting to plan some projects where I'll need produce print runs of 300 copies. I've been using a Brother MFC-J6720DW and it amazed me because honestly I wasn't expecting it to be so good when I got it. Other people that make similar publications are often surprised when I tell them I print mine at home. Specially with one I made in full colour. And I got surprised too when I printed that one!
So I was all happy with the printer until it started messing with the colours. Because I was only printing black at the time I just kept postponing dealing with the colour problem. Eventually I needed to use colour and the problem I was having was that whenever I printed in colour, I could see some very thin blank lines in the images. A couples of cleaning cycles (I've read about it afterwards and a lot of people say it's not really recommended to run those cleaning cycles...) and it would be a bit better but not perfect. And making a quality print test, I would see some blue on the yellow and magenta dots. I just kept printing projects in black and white but the situation got worse – I started seeing green (!) in the quality print tests in every colour, including black! And the black prints started to come out with irregular smudges of ink... At this point, a couple cleaning cycles would allow me to print black again but only temporarily. After some prints, the smudges were back!
I was using refillable cartridges and what I thought was that I had messed up in the refilling process or something and that a proper clean would solve it. So I bought a "print head cleaning kit" I found online, where you inject a cleaning solution on the printer through the lower nozzles of the cartridge chamber. And I bought new cartridges because I thought that maybe there was mixed ink in the cartridges as well. I was trying to cover all possibilities... So I made the cleaning following the rules I was given but at the end I saw no results... I decided to make an overnight cleaning with the same product (maybe the regular cleaning wasn't enough) and I also decided to try and buy a continuous ink system because I though that would be less messy than refilling the cartridges.
Well, after all that, the printer is not printing. I mean, it "prints" just fine, there's no errors displayed on the printer and the print head just does its business as if it was printing, but there's no ink on the paper when it comes out!
After reading a bit more, I realise now that the problem (maybe from the beginning) is probably in the print head... I feel that I've spent a lot of money trying to solve this just to make it worse and I'm going to need a printer pretty soon to continue my projects. So at this point I'm just thinking about buying a new printer. I don't want to spend more money on this one even if it can be fixed and then being afraid that it will give me problems again in the near future and that I will have to spend even more money on it.
I'm feeling a bit stupid now because of how I tried to deal with this, I think I just made it worse. That's why I'm just thinking of buying a new printer, starting again, and being more careful this time.
First I thought I'll just buy another one of this model because I'm already used to it but I have a sense that Brother hardware in inferior to Canon, HP, and Epson. (Is it?) So I'm looking for new possibilities. The price of a new Brother MFC-J6720DW here in the UK is around £150 and that's how much I'm willing to spend in a new printer – something between £120 and £200. I think most of you are based in the USA and prices may be different but is there any recommendations you could make? And also some tips on how to take care of this new printer a bit better than the other one?
I'm sorry if this thread is too long, but I just want to give you as many details as possible about my problem. So here it goes:
I'm based in the UK, I'm an artist who prints fanzines / small publications (16–32 pages) in runs of 80-120 copies. I'm now starting to plan some projects where I'll need produce print runs of 300 copies. I've been using a Brother MFC-J6720DW and it amazed me because honestly I wasn't expecting it to be so good when I got it. Other people that make similar publications are often surprised when I tell them I print mine at home. Specially with one I made in full colour. And I got surprised too when I printed that one!
So I was all happy with the printer until it started messing with the colours. Because I was only printing black at the time I just kept postponing dealing with the colour problem. Eventually I needed to use colour and the problem I was having was that whenever I printed in colour, I could see some very thin blank lines in the images. A couples of cleaning cycles (I've read about it afterwards and a lot of people say it's not really recommended to run those cleaning cycles...) and it would be a bit better but not perfect. And making a quality print test, I would see some blue on the yellow and magenta dots. I just kept printing projects in black and white but the situation got worse – I started seeing green (!) in the quality print tests in every colour, including black! And the black prints started to come out with irregular smudges of ink... At this point, a couple cleaning cycles would allow me to print black again but only temporarily. After some prints, the smudges were back!
I was using refillable cartridges and what I thought was that I had messed up in the refilling process or something and that a proper clean would solve it. So I bought a "print head cleaning kit" I found online, where you inject a cleaning solution on the printer through the lower nozzles of the cartridge chamber. And I bought new cartridges because I thought that maybe there was mixed ink in the cartridges as well. I was trying to cover all possibilities... So I made the cleaning following the rules I was given but at the end I saw no results... I decided to make an overnight cleaning with the same product (maybe the regular cleaning wasn't enough) and I also decided to try and buy a continuous ink system because I though that would be less messy than refilling the cartridges.
Well, after all that, the printer is not printing. I mean, it "prints" just fine, there's no errors displayed on the printer and the print head just does its business as if it was printing, but there's no ink on the paper when it comes out!
After reading a bit more, I realise now that the problem (maybe from the beginning) is probably in the print head... I feel that I've spent a lot of money trying to solve this just to make it worse and I'm going to need a printer pretty soon to continue my projects. So at this point I'm just thinking about buying a new printer. I don't want to spend more money on this one even if it can be fixed and then being afraid that it will give me problems again in the near future and that I will have to spend even more money on it.
I'm feeling a bit stupid now because of how I tried to deal with this, I think I just made it worse. That's why I'm just thinking of buying a new printer, starting again, and being more careful this time.
First I thought I'll just buy another one of this model because I'm already used to it but I have a sense that Brother hardware in inferior to Canon, HP, and Epson. (Is it?) So I'm looking for new possibilities. The price of a new Brother MFC-J6720DW here in the UK is around £150 and that's how much I'm willing to spend in a new printer – something between £120 and £200. I think most of you are based in the USA and prices may be different but is there any recommendations you could make? And also some tips on how to take care of this new printer a bit better than the other one?