Tom Hock
Getting Fingers Dirty
There is a lot of discussion on this forum regarding the testing of the purge pump when the printer fails to print some colors, especially after an ink tank has been replaced. Placing Windex on the parking pad and seeing if the purge cycle sucks it away is a good way to see if the pump itself is working, but may not confirm that ink is being drawn through the print head nozzles. Other conditions, such as failure of the purge unit to make a seal with the bottom of the print head when it creates a vacuum, would render it ineffective. If all the air introduced by replacing an ink tank has not been drawn through the print head the nozzles won't do their job.
I have an i560 now that won't print any colors at all, except the pigment black. The purge pump has passed the Windex test, but still no colors. I came up with a simple test to see if there was any air in the print head that could be causing the "no-print" problem. I ran a piece of paper half way into the printer and pulled the power cord. I then moved the print head to the center position. One end of a 3/8 inch I.D. tubing (9.5mm), about a foot in length, was pressed over the vent of one ink tank and blowing into the other end of the tubing forced ink to move through the print head, and onto the paper below, forcing out any trapped air. This was repeated for the other colors also. It was necessary to lift the ink tank lock-down lever to reach the ink tank vents. The ink spots on the paper told me ink was where it should be. Unfortunately, I still have the "no-print" color problem. Must be some electrical problem since I know the print head is primed and ready to fire but is not getting the signal.
I have an i560 now that won't print any colors at all, except the pigment black. The purge pump has passed the Windex test, but still no colors. I came up with a simple test to see if there was any air in the print head that could be causing the "no-print" problem. I ran a piece of paper half way into the printer and pulled the power cord. I then moved the print head to the center position. One end of a 3/8 inch I.D. tubing (9.5mm), about a foot in length, was pressed over the vent of one ink tank and blowing into the other end of the tubing forced ink to move through the print head, and onto the paper below, forcing out any trapped air. This was repeated for the other colors also. It was necessary to lift the ink tank lock-down lever to reach the ink tank vents. The ink spots on the paper told me ink was where it should be. Unfortunately, I still have the "no-print" color problem. Must be some electrical problem since I know the print head is primed and ready to fire but is not getting the signal.