Pixmaladjusted
Print Lurker
- Joined
- Feb 1, 2023
- Messages
- 1
- Reaction score
- 0
- Points
- 1
- Printer Model
- Canon IP4300
Greetings,
I have a Canon Pixma IP4300, which I bought new, sealed in box a few years ago after my previous 4300's print head wore out after 15 years or so. Yesterday, I changed the PGBK ink cartridge with an official cartridge when it ran dry and the ink wasn't printing at all (but recognised as a full cartridge by the printer). So I tried a nozzle clean followed by a print test with no change. Then a deep clean and again, no ink printed. At this point, I've concluded the print head is clogged. I then receive an error message from the printer, with the green and orange lights flashing alternately without pause, which is listed as a generic error by the support codes.
I tried unplugging the printer from the power and the various sequences of button presses to reset the printer and that didn't work. I look inside the printer and the ink carriage does not return to the centre as it is supposed to, it's stuck on the right of the printer. I can't see the ink cartridges from the lid opening, only the left face of the carriage. The carriage itself cannot be physically moved, it seems stuck by some mechanism that is not visible from above. I've tried pulling and pushing it to no success so far. I contemplated using pliers to pull it but I get the feeling I'll break the carriage if I do that with any force. I've seen videos of other printers with similar issues, and typically there is some component like a gear that can be manipulated that allows the carriage to be restored to its proper position, but I haven't spotted anything similar.
Does anyone know how I might unstick the carriage? Any help would be greatly appreciated.
I have a Canon Pixma IP4300, which I bought new, sealed in box a few years ago after my previous 4300's print head wore out after 15 years or so. Yesterday, I changed the PGBK ink cartridge with an official cartridge when it ran dry and the ink wasn't printing at all (but recognised as a full cartridge by the printer). So I tried a nozzle clean followed by a print test with no change. Then a deep clean and again, no ink printed. At this point, I've concluded the print head is clogged. I then receive an error message from the printer, with the green and orange lights flashing alternately without pause, which is listed as a generic error by the support codes.
I tried unplugging the printer from the power and the various sequences of button presses to reset the printer and that didn't work. I look inside the printer and the ink carriage does not return to the centre as it is supposed to, it's stuck on the right of the printer. I can't see the ink cartridges from the lid opening, only the left face of the carriage. The carriage itself cannot be physically moved, it seems stuck by some mechanism that is not visible from above. I've tried pulling and pushing it to no success so far. I contemplated using pliers to pull it but I get the feeling I'll break the carriage if I do that with any force. I've seen videos of other printers with similar issues, and typically there is some component like a gear that can be manipulated that allows the carriage to be restored to its proper position, but I haven't spotted anything similar.
Does anyone know how I might unstick the carriage? Any help would be greatly appreciated.