- Joined
- Nov 3, 2004
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- Printer Model
- CR-10, i560 ,MFC-7440N
Thanks for testing another browser! This process really helps us narrow-down where the problem might be.Switched to MS Edge.
Appears to be working properly with Edge.
Firefox broken or server software misfiring with Firefox?
For example: If the same problem is happening on all browsers to all people, then it's clearly a problem with our software.
... on the other hand, if it's just a few (or one) user and/or a specific browser, then it's usually a sign that some addon, extension, software bug in the browser, etc. is to blame.
So, since we're unable to duplicate the issue, it's vital to have as many people report the problem with detailed and specific information about their browser and also steps to reproduce the problem.