Need help with Canon MX850

[Bird333]

This sucks I have probably printed 30 pages with this thing and now I get error code 5100. So I open it up and the printhead doesn't move. I look closer and there is a long brown/black belt that looks like it has come off the track. Does anyone have a service manual for this printer or can explain how I can put this belt back on?

Thanks!

 

[embguy]

Error code 5100 is carriage error. If you only printed 30 pages, it is still under warranty. Send it to Canon for warranty repair. If you attempt to repair yourself, you may void the Canon warranty.

 

[Bird333]

I bought it used. I don't know if it is still under warranty.

 

[Manuchau]

Ask for the original bill of sale...it will be honoured if it is less that 1 yr old.