MP560 Does not appear "online" to windows or mac (but it is)

mrT

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I have a Canon MP560. It is online, in the sense that (a) I can connect to its internal web server; and (b) if I delete the printer in windows, and reinstall it, windows will recognise that the printer is online, and talk to it. In all other cases, the windows and mac computers in my household will simply not recognise that the printer is online.

The printer is statically configured to use the same IP address, so that's not an issue.

Has anyone come across this, or have an idea how to do deal with this?
 
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