IP4500 - nozzle still clogged after deep cleaning

[jflan]

Agree with Smile, it looks like an electronic problem.
If it were mine, I would contact Canon support right away, tell them your story (be polite) and let them troubleshoot.
Don't be surprised if they send you a new printhead pro bono. Canon appreciates customer loyalty.
Oh and don't mention that "ink shop".

Don't fret, all the new carts are chipped.

 

[Smile]

Don't be surprised if they send you a new printhead pro bono. Canon appreciates customer loyalty.

Do they really send you new printhead is US just by hearing ones story, its' hard to believe.

 

[jflan]

No, not by just hearing one's story.
They will likely want to try to recover the existing printhead, so it's always important to interface with tech support without a load of preconceived notions. Let them troubleshoot and diagnose.
If the printer is still under warranty and hasn't been abused they will back their product.

 

[lukebrenner]

Hi,
sorry last night I went to bed ...
The thing is that I am here in Romania and about 500 km from Bucharest so for service I would have to send the printer over to Canon in Bucharest.
There's no call center either here.
Tomorrow I will drive to Germany and in Munich I already found a shop on Canon's support website that services printers under warranty for Canon. At least I found it on the net ...

http://www.fotowerkstattgima.de

The thing is that I don't know if it was bought in Romania, if it has an international warranty.

Oh well ...