stevem
Newbie to Printing
- Joined
- Oct 27, 2019
- Messages
- 2
- Reaction score
- 1
- Points
- 8
- Printer Model
- Epson Artisan 837, CX9400Fax
Hello everyone,
I'm new to this forum, but I have been working with mostly Canon and Epson home and business inkjet and laser printers for the past thirty or so years. I'm not an expert, just a user-level guy with lots of practical experience.
During the past few years I haven't been called upon to print nearly the range of items that I had been printing in previous decades - brochures, business cards, greeting cards, flyers, posters, photo collections and blow-ups, etc. - all general purpose stuff, but not professional quality or commercial things. Now however my printers are idle much more, and i have to make a point to exercise them regularly to keep things flowing properly.
I joined this forum now because I've run into a problem that I've never seen before. A friend of mine gifted me last year with her old Epson Artisan 837 that she had recently replaced with a new Canon something, because the Artisan still worked fine and would print on a CD or DVD, and this was a capability that I hadn't had previously. And it did work fine for the first few print jobs, at least after I got the very heavily clogged print head cleared out using jtoolman's Windex-on-paper-towel-strips method.
The trouble started later when I noticed that after the printer sat unused for a while, my prints were missing their yellows. A nozzle check showed that the yellow block was in fact printing, but its color was green. So i did a programmed head cleaning and another nozzle check - still green. At this point I installed a fresh Epson factory ink cartridge (# 99 Yellow) and printed about 10 runs of a full page, mostly yellow graphic image to clear out any old yellow ink. Gradually, print by print, the yellow color purified itself until I had a nice pure yellow graphic, and a nice yellow block on the nozzle check. Great.
But then after sitting for a week, things had turned green again. Not quite as deep green as before, but green nonetheless. This process has now repeated itself several times. I print until I'm getting pure yellow, then after sitting unused for a week or two, it's beginning to become green again. So i don't think it's the ink, but i can't figure out what exactly is going on. Apparently there's some blue getting in there somehow. On the Artisan 837 the Yellow cartridge sits right between the Cyan and Light Cyan in the ink rack, but I'm not sure what is happening farther down at the print head. All of the other colors look correct on the nozzle check, and in print.
Another hint though is that when it's printing green on the mono-toned yellow graphic image, it prints a heavy green horizontal streak, followed by an inch or so of lighter green, mostly yellow, and then another heavy band/streak of darker green. This repeats several times down the page, gradually getting lighter and lighter as things slowly clear to pure yellow with no streaks over the course of several page prints. It's almost sounding to me like a firmware problem, but then i can't figure out why it would eventually clear up with exercise.
Has anyone had any similar experience, and know what to do to further test or correct it?
Thanks!
stevem
Epson Artisan 837, Epson Stylus CX 9400Fax, Canon IP2600
I'm new to this forum, but I have been working with mostly Canon and Epson home and business inkjet and laser printers for the past thirty or so years. I'm not an expert, just a user-level guy with lots of practical experience.
During the past few years I haven't been called upon to print nearly the range of items that I had been printing in previous decades - brochures, business cards, greeting cards, flyers, posters, photo collections and blow-ups, etc. - all general purpose stuff, but not professional quality or commercial things. Now however my printers are idle much more, and i have to make a point to exercise them regularly to keep things flowing properly.
I joined this forum now because I've run into a problem that I've never seen before. A friend of mine gifted me last year with her old Epson Artisan 837 that she had recently replaced with a new Canon something, because the Artisan still worked fine and would print on a CD or DVD, and this was a capability that I hadn't had previously. And it did work fine for the first few print jobs, at least after I got the very heavily clogged print head cleared out using jtoolman's Windex-on-paper-towel-strips method.
The trouble started later when I noticed that after the printer sat unused for a while, my prints were missing their yellows. A nozzle check showed that the yellow block was in fact printing, but its color was green. So i did a programmed head cleaning and another nozzle check - still green. At this point I installed a fresh Epson factory ink cartridge (# 99 Yellow) and printed about 10 runs of a full page, mostly yellow graphic image to clear out any old yellow ink. Gradually, print by print, the yellow color purified itself until I had a nice pure yellow graphic, and a nice yellow block on the nozzle check. Great.
But then after sitting for a week, things had turned green again. Not quite as deep green as before, but green nonetheless. This process has now repeated itself several times. I print until I'm getting pure yellow, then after sitting unused for a week or two, it's beginning to become green again. So i don't think it's the ink, but i can't figure out what exactly is going on. Apparently there's some blue getting in there somehow. On the Artisan 837 the Yellow cartridge sits right between the Cyan and Light Cyan in the ink rack, but I'm not sure what is happening farther down at the print head. All of the other colors look correct on the nozzle check, and in print.
Another hint though is that when it's printing green on the mono-toned yellow graphic image, it prints a heavy green horizontal streak, followed by an inch or so of lighter green, mostly yellow, and then another heavy band/streak of darker green. This repeats several times down the page, gradually getting lighter and lighter as things slowly clear to pure yellow with no streaks over the course of several page prints. It's almost sounding to me like a firmware problem, but then i can't figure out why it would eventually clear up with exercise.
Has anyone had any similar experience, and know what to do to further test or correct it?
Thanks!
stevem
Epson Artisan 837, Epson Stylus CX 9400Fax, Canon IP2600