hi, my hp photosmart does not want to print

[momcarol31]

yes, I have one gallon left of universal ink, and can't use cause my HP photo smart need to be reset or something, can I reset the cartridge? By any chance, there has to be a way before getting new ones

 

[jtoolman]

The answer is, if a chip is bad then that cart needs to be replaced. You can not FIX a bad chip!
Do you even know if it is the printer OR the cart that is giving you the problem?
Does the HP have waste ink pads and a waste ink counter? If that ios the case then you need to take it in for servicing or find a resetter somewhere. Google might be your best resource.
I still can't believe why in the world you would get a gallon of crappy universal ink in the first place?