Canon prograf pro-1000 magenta discoloration

diniska2

Print Lurker
Joined
Mar 24, 2023
Messages
4
Reaction score
0
Points
1
Printer Model
Canon prograf pro-1000
Hello, I’m having issues printing photos/designs from Photoshop to a Canon PROGRAF pro-1000 (could be a common issue with other canon printers). I’ve been having a pretty persistent issue with the printer replacing beige colors with pink/magenta at the beginning of the printing cycle, and then it adjusts and continues printing correctly. Any idea what could be causing this? Also the weird thing is this seems like it depends on the paper size being loaded in the tray. Smaller sizes don’t have this issue. Even if we print a file (11x14) on a 19x13 sheet, the discoloration will occur but if we cut down the same sheet to 11x14 and then print, it goes away. Any ideas?
 

Attachments

  • EE42EA67-6050-4BF5-AB4E-69FB184E6BE0.jpeg
    EE42EA67-6050-4BF5-AB4E-69FB184E6BE0.jpeg
    76.2 KB · Views: 120
  • 5C449630-9582-4F52-8DD1-233A6270E327.jpeg
    5C449630-9582-4F52-8DD1-233A6270E327.jpeg
    50.8 KB · Views: 131
  • 0E8530A8-2318-49E4-8E16-011EDB0CAF77.jpeg
    0E8530A8-2318-49E4-8E16-011EDB0CAF77.jpeg
    47.6 KB · Views: 119
  • A59D19D5-DC5D-45FC-8AAF-F05B840D4046.jpeg
    A59D19D5-DC5D-45FC-8AAF-F05B840D4046.jpeg
    45.4 KB · Views: 124

The Hat

Printer VIP
Platinum Printer Member
Joined
Jan 18, 2010
Messages
15,792
Reaction score
8,824
Points
453
Location
Residing in Wicklow Ireland
Printer Model
Canon/3D, CR-10, CR-10S, KP-3
Yep a Mac
That’s the source of your colour troubles, the OS may not be compatible with the print driver or the App your using to print with is not compatible either, use a known test print and work from there.. Don’t use your own prints to trouble shoot..
 

pharmacist

Printer VIP
Platinum Printer Member
Joined
May 29, 2007
Messages
2,646
Reaction score
1,411
Points
313
Location
Ghent, Belgium
Printer Model
2x SC-900, WF-7840, TS705
Terrible operating system: MacOS. In the end I sold my 27 inch iMac 5K Retina for a full-blown Windows Ryzen machine to finally get consistent color management. With MacOS sometimes it works and sometimes for some strange reasons the color management is off or double profiled and I never could replicate the reason why it was wrong, because after an update some other problems occur concerning color management.
 

diniska2

Print Lurker
Joined
Mar 24, 2023
Messages
4
Reaction score
0
Points
1
Printer Model
Canon prograf pro-1000
That’s the source of your colour troubles, the OS may not be compatible with the print driver or the App your using to print with is not compatible either, use a known test print and work from there.. Don’t use your own prints to trouble shoot..
Thanks for the response. Would you be able to direct me to some good test prints please?
 

diniska2

Print Lurker
Joined
Mar 24, 2023
Messages
4
Reaction score
0
Points
1
Printer Model
Canon prograf pro-1000
Terrible operating system: MacOS. In the end I sold my 27 inch iMac 5K Retina for a full-blown Windows Ryzen machine to finally get consistent color management. With MacOS sometimes it works and sometimes for some strange reasons the color management is off or double profiled and I never could replicate the reason why it was wrong, because after an update some other problems occur concerning color management.
Thanks for the feedback! I'll try printing from my PC and see if it has the same issues.
 
Top