Tin Ho- The new print head did not print color at all from the first time it was installed. Also, the absorbant pads are in the bottom of the printer body and never touch the heads. There is a semi-rigid pad and silicone wipers that do the cleaning- I did not replace them. I am going to put the old head back in and see if it at least prints some color now- even if it is fuzzy. That should tell me if the printer is sending a signal to the head. If the old one deposits some color, then my new head is bad. Thanks. Stuts:|