CANON Color Management Tool does not recognize my Colormunki

[jtoolman]

Has anyone been able to get the Canon Color Management Tool PRO to recognize your Colormunki Photo? I am running the latest version which is supposed to work with it.

My CMP is plugged it and fully recognized by the regular CM software but I can't for the life of me get the Canon Tool to recognize it. It just says Non Connected.
Believe me, I've disconnected it and reconnected it to different USP ports as well as computers with no joy!

If anyone has any ideas, please tell me! I am at a loss.

Joe

 

[Emulator]

Hi jtoolman,
That's strange, I just plugged mine in as normal, in the same USB port and it worked fine. Did you plug it in before you started the Canon CMT, or after?

 

[jtoolman]

Yes! But on the X-rite site they acknowledge the problem. You have to stop the service to the tool. It seems that it can not be associated with the CM software at the same time. So the second I stopped the service it immediately picked up on the serial number and all was fine.

Now the interesting part. I printed the three part patch prints. Let them dry, Calibrated the CM and proceeded to scan the charts from #1-2-3 row by row. Every went perfectly well with no errors reported. Now came time to generate the profile and save it. That went perfectly well.
However the Prints produced, using that profile produced the most beautiful, but PSYCHODELIC prints I've ever seen. Similar to if I had partially solarized the image and posterized it. Soft proofing confirm it as well. The ICC profile is very small, less than 500 kb

I did the process twice and both times the results were abysmal.
My normal Colormunki produced profile is over 2 megabytes and the results are gorgeous.

I printed the color patch prints with color management turned off as well as with the driver controlling color ( which I know would be wrong ). Both times the result was a small file size and PSYCHODELIC colors.

So what the heck is going on?
I'll just stick with the Colormunki Software.

Joe

 

[Emulator]

Even stranger! I must admit, when I checked my profile the greys looked a bit sick, but I refrained from commenting to see what others found without influence. But psychedelic! that's bad.
As it's Canon software you can't help feeling we must be doing something wrong. I hope others have a try and build a consensus of opinion. I must search the web for comments.

 

[Emulator]

Jtoolman wrote:

However the Prints produced, using that profile produced the most beautiful, but PSYCHODELIC prints I've ever seen. Similar to if I had partially solarized the image and posterized it. Soft proofing confirm it as well. The ICC profile is very small, less than 500 kb

You may remember the profile. I had a look at the profile I produced with Canon CMT in Gamatvision and this is the result, its like the Rocky Mountains on one side. This is compared with ProPhotoRGB as the outer net.

 

[jtoolman]

I was in such shock when I saw my results after using the profile I made I deleted it and decided to not waste another three sheets of paper to try again.
I still have the print outs and should rescan them just for fun and them view the gamut map against my Regular ColorMunki produced one to see where the "Holes" are.

Joe

 

[alster45]

-jtoolman

I have two questions for you. First what do you mean by "You have to stop the service to the tool"? I've shut down all the CM software and the Canon Pro Tool software still doesn't recognize my CM.

Have you ever run into a code 88 error while trying to run the CM software? When I choose Fine Art Paper Rag as my media type an error appears saying that if I'm going to use a fine art paper media type than I need to fix the margins. I have no clue what that means.

Thanks!

 

[jtoolman]

-jtoolman

I have two questions for you. First what do you mean by "You have to stop the service to the tool"? I've shut down all the CM software and the Canon Pro Tool software still doesn't recognize my CM.

Have you ever run into a code 88 error while trying to run the CM software? When I choose Fine Art Paper Rag as my media type an error appears saying that if I'm going to use a fine art paper media type than I need to fix the margins. I have no clue what that means.

Thanks!

You need to temporarily stop on ef theses services.
It's either "X-Rite Device Color Munki "
or "X-Rite Device Manager"

All I know is that if the colormunki is being allowed to be used with the Colormunki software at the time ( Not actually physically in use ) the Canon software will not be able to see it. As soon as you turn off the services it sees it.

As far as margins. Fine art paper setting requires a 35mm border. I use Matte as the paper choice and and I can choose any border width.

Joe

 

[alster45]

Haha! Thank you! Now lets see how this works.

As for the Fine Art Paper settings. I want to print on Ilford Prestige Fine Art Smooth. In the directions it tells me to choose Fine Art Paper Rag as my media type. Are you selecting instead Matte? Interesting. If I did want to stick with FAPR how would I change that margin while in CM calibration software?

Thank you so much for your help so for!

 

[jtoolman]

I choose matte IF I want to not be locked into the 35mm margin fine arts rule.
Otherwise I choose Fine Art as I actually DO want the wide border on most of my prints.
There is practically no difference in output.

Joe