xray
Print Lurker
- Joined
- Aug 20, 2024
- Messages
- 2
- Reaction score
- 0
- Points
- 1
- Printer Model
- Stylus Pro 7880
A new Epson ink cartridge was not recognized by my Stylus Pro 7880. About a year ago Epson updated the firmware for this printer, and Epson support and others on the internet say that this can happen when the firmware is not up to date. As it happens, there are serious problems with updating the firmware from Mac OS 14.6.1, and even from another Mac with OS 10.14. There is something wrong with the downloaded software in case of the former, and the printer itself for the latter.
However, the printer was otherwise functional until the ink ran out, and I learned from one of the reps that the cartridge chip was not changed. So, it should work with the old firmware. This contradicts what the other reps say. If the cartridge chip is the same as before, this particular cartridge must be defective. It would cost me about $ 100 for another cartridge to find out, or get advice on this forum.
Anyone with this experience?
However, the printer was otherwise functional until the ink ran out, and I learned from one of the reps that the cartridge chip was not changed. So, it should work with the old firmware. This contradicts what the other reps say. If the cartridge chip is the same as before, this particular cartridge must be defective. It would cost me about $ 100 for another cartridge to find out, or get advice on this forum.
Anyone with this experience?