CakeHole
Print Addict
- Joined
- Jun 25, 2014
- Messages
- 615
- Reaction score
- 455
- Points
- 163
- Location
- United Kingdom
- Printer Model
- Canon MP610
Cakehole, if you read the other thread---I contacted them as soon as I opened the box, they told me to call back next week. It's been over the weekend when there customer service is closed.
I'm not the kind of person that waits a month for a printer, then doesn't try to use it. Considering this seems to be a standard issue I'm having according to the reviews I figured someone on here more knowledgeable than I might have suggestions on how to clear the nozzles manually. I like fixing my problems, not handing them back and giving up easily.
You should not had used it. Them telling you to call next week was unacceptable, the item should have a warranty refurb or not and you are entitled to send it back.
I can understand you wanting to use the printer and not wait but if it was damaged already upon arrival it was perhaps a little silly to hope for the best rather than assume the worst.
My advice, take the refund and move on, find an alternative and buy NEW this time. Love is not always a 2 way street, you may want the R2000 but clearly in this case due to mysteries of the universe it does not seem to want you