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I've watched very many of Joe's videos including the one mentioned here and I've cleaned the capping station twice. When I got the printer one half of the purge pad was blocked and wouldn't drain. I got that opened up by soaking with Windex. Unfortunately it has not helped the magenta problem...

Hi all, this is my first posting here and I have a cleaning question. I recently acquired a 3800 from Craigslist, the seller stated that the printer had been working then suddenly it was printing weird colors. He thought it was clogged but had no success with cleaning cycles or changing a few...