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I performed the actions I mentioned above, and it worked, mostly. Still has the lines, but not as severe. BUT Did some needed printing yesterday, and while the original lines were minimal, there were some pages that had a 1/4" wide line the whole length of the page. I re-cleaned the...

The issue is not with the XP computer... it was with Brother. I did get in... seems the site doesn't like tablets, because the website worked on a laptop.

Using a computer instead of a tablet, I was able to get past the link not responding. I found a detailed instruction on what to clean. I will perform those actions, and report back. My only question - why would I HAVE to do all this on a printer that is used so seldom, that I haven’t even...

Hello! I went to the Brother website for assistance with a problem, and couldn’t get anywhere. “put your model number below, and we…” We won’t do anything, because the website doesn’t respond. My printer is leaving fine lines vertically through the entire page. I have cleaned the toner...

I’m a long time owner of Brother brand printers. They last forever. Just bought 2 more so I have them for my XP computers. I have found it tough to get ahold of their support. Hoping to have better luck here.