Epson xp-410 Ink Pad

[steadyed21]

After a recent cleaning, when I now turn on my printer, the only thing I get is a message on the printer screen "Error, A printers ink pad is at the end of it's service life, Please contact Epson support". Showing on the screen that the ONLY option is to turn off printer. I turn it off and when I turn it back on.....Same message.
I am a DIY guy and I am going to clean the pad. Is there is a option rather then to call Epson support?

Thanks,
Ed(new member)

 

[volkswagenvan]

Hi steadyed21,

If you go to https://www.printerknowledge.com/forums/epson-inkjet-printers.11/ and start an new
thread, you will probably get more of a response than here in the introduction section.

 

[PeterBJ]

I looked for a service manual but found none.

The ink absorber counter can be reset using the WIC Reset program. It is free to download and use to get some info about the printer, but to do a reset of the counter you need to buy a key at around 10$. The website lists your printer as compatible with the program.

 

[Ink stained Fingers]

WicReset should give you a 5% bonus for free with the 'trial' key , so you can continue printing for a short while.
here is an explosion view of the XP-412 which is probably very close to the XP-410.

https://www.gedat-spareparts.com/ex/xp_412.pdf

Page 4 of the document shows you the box with the ink absorber pads at the right bottom side - item 703. The box is held just with one screw at the bottom rear side of the printer case, you can replace the pads with folded kitchen towel paper pushed into the box, and you mount the box again and do a reset of the counter with a key - as described above by @PeterBJ .