barfl2
Print Addict
Been using refillable 364/564 carts for while now with OGP ink. Started getting a mixture of good photos and weird ones with for instance the Penguins in Windows demo folder instead of black backs turquoise blue. numerous head cleans did not work. Then Black documents did not print at all plain sheet of paper came out.
I assumed a nozzle blockage took printhead out washed it in warm water. Then applied the "PANOS" treatment with paper towel and window cleaner (Mr.Muscle) same Manu. as Windex. left it overnight and re-installed.
This went on for over 5minutes with the display window counting down the time. At the end it then did a printhead alignment test
which it failed and gave the error message OXc 19a0013. I have taken everything out cleaned and tried a set of re-filled OEM carts but no difference.
I have been through the HP convoluted Help Program re-cleaning everything but no change. The final Solution is Service the Product I do not know whether there is anything else I can do. IS IT SCRAP 1 year old 2100 pages. It has been a battle refilling it all the way I tried the German method but the needle kept finding an obstruction with 8mm to go. The black would not have it at all, so reverted to the Intec method having retained and washed out one of the syringes.
I have been batting e-mails back and forth to the HP Help who keep asking the stupidiest questions never reading what you have already told them. If Computers were so unreliable and fickle there would be a riot. Any ideas appreciated
Barfl2
I assumed a nozzle blockage took printhead out washed it in warm water. Then applied the "PANOS" treatment with paper towel and window cleaner (Mr.Muscle) same Manu. as Windex. left it overnight and re-installed.
This went on for over 5minutes with the display window counting down the time. At the end it then did a printhead alignment test
which it failed and gave the error message OXc 19a0013. I have taken everything out cleaned and tried a set of re-filled OEM carts but no difference.
I have been through the HP convoluted Help Program re-cleaning everything but no change. The final Solution is Service the Product I do not know whether there is anything else I can do. IS IT SCRAP 1 year old 2100 pages. It has been a battle refilling it all the way I tried the German method but the needle kept finding an obstruction with 8mm to go. The black would not have it at all, so reverted to the Intec method having retained and washed out one of the syringes.
I have been batting e-mails back and forth to the HP Help who keep asking the stupidiest questions never reading what you have already told them. If Computers were so unreliable and fickle there would be a riot. Any ideas appreciated
Barfl2