retiredguy
Newbie to Printing
- Joined
- Sep 21, 2009
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About a month ago I purchased an Artisan 800 with a CISS system on Ebay. The company shall remain nameless for the time being as I'm still working with them to resolve problems.
After using the printer for a couple of weeks, I began to receive persistent messages from the printer telling me that the heads needed cleaning. I ran numerous head cleanings but always had trouble with the dark cyan pattern. After a period of time, bars simply stopped printing for this color. I also noticed that the printer was using CISS ink at an excessive rate, all except for the cyan color.
I removed the CISS system, took it out to the shop and tried to draw ink through the cyan cartridge with a syringe. Only a few drops could be drawn. When I examined the hoses a little more closely (have old eyes), I noticed that there was a severe crimp in the cyan hose. The hose had an almost 90 bend and was secured in place by a clip. I removed the clip and tried rubbing out the crimp. Still couldn't draw ink. I left the hose in an extended position for several hours and the crimp relaxed on its own. I was then able to draw ink through the cartridge and the air bubbles in the cyan line disappeared. I had noticed the air bubbles when the unit first arrived, but was told by the seller that this was "normal."
After re-installing the CISS, I had no more head problems. However the printer is continuing to use ink at an alarming rate. And I'm now receiving messages from the printer that the ink pads are nearing end of life. To date I have printed less than 100 pages on this printer.
I am painfully aware of what the pad message means and understand my options.
However, something is very wrong here. Either the printer is defective or the CISS is. Or maybe both.
Has anyone else had this problem?
After using the printer for a couple of weeks, I began to receive persistent messages from the printer telling me that the heads needed cleaning. I ran numerous head cleanings but always had trouble with the dark cyan pattern. After a period of time, bars simply stopped printing for this color. I also noticed that the printer was using CISS ink at an excessive rate, all except for the cyan color.
I removed the CISS system, took it out to the shop and tried to draw ink through the cyan cartridge with a syringe. Only a few drops could be drawn. When I examined the hoses a little more closely (have old eyes), I noticed that there was a severe crimp in the cyan hose. The hose had an almost 90 bend and was secured in place by a clip. I removed the clip and tried rubbing out the crimp. Still couldn't draw ink. I left the hose in an extended position for several hours and the crimp relaxed on its own. I was then able to draw ink through the cartridge and the air bubbles in the cyan line disappeared. I had noticed the air bubbles when the unit first arrived, but was told by the seller that this was "normal."
After re-installing the CISS, I had no more head problems. However the printer is continuing to use ink at an alarming rate. And I'm now receiving messages from the printer that the ink pads are nearing end of life. To date I have printed less than 100 pages on this printer.
I am painfully aware of what the pad message means and understand my options.
However, something is very wrong here. Either the printer is defective or the CISS is. Or maybe both.
Has anyone else had this problem?
