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I have a Pro100 that has never been out of the box. I've had it at least 2 years. I have experience only with Epson printers, which print images and design projects beautifully. I lost my r1400 to clogging problems and gave it away regretfully. I have always used after market/refillable ink...

quote: "The point is never remove or change cartridges while Printer is offline." First, what does it mean for the printer to be "offline"? thx Also, to the poster who said he put in a new motherboard - does a printer have a motherboard?? My Epson 1400 had a CISS installed by the guy I bought it...

Update 3/24/2014: That new Artisan 837 stayed unopened until a couple months ago. I installed and used the OEM carts that came with it. I had a set of refillable cartridges sitting unopened for probably a year. They work perfectly. In fact I first installed only yellow, and the printer...

The position of the ink tanks have not changed from where they are velcroed to the end of the printer. But I will lower them; worth a try. :) thx.

Photos are not printing out correctly either. Probably partly because of the black ink smudging; but the printer has been sitting unused for a while because of the black smudge problem. The nozzle check printout shows fairly normal for black.

I purchased this printer with the CISS installed. It worked beautifully. It started printing out black smudges where the text should be. I'm not getting any help from the guy other than telling me to ship it to be fixed. If anyone reading this may have encountered something similar and has any...

1. On the subject of using refillable cartridges, I read a comment somewhere that the new printer should be first set up using the Epson OEM cartridges. Does anyone know this to be fact? or why or why not? Also, 2. A prospective cartridge seller warned that "all versions" of the Artisan 837...