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the above pic is the normal position. I put back the unit to test it out. i power on the printer and there was no paper jam error. i put in a paper to print. the paper rolled in but did not even went through the ink carriage. the big grey rubber roller just didn't continue rolling and paper jam...

im using pixma mx328 all-in-one printer. i turned-on the printer, print 3 pages then it suddenly said paper jam error but the paper was not even stuck a bit, it came out clean. after flashing that error, i heard a different loud sound in the right part. i pressed ok and still error. i turned it...