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Hi, I was able to fix this using the advice given in this conversation: http://www.nifty-stuff.com/forum/viewtopic.php?id=2893 It's all working fine now. Thanks, Rosie

I am waiting for them to reply to me...

Hello, I purchased a CISS for my Epson SX415 from Ebay a few weeks ago. I installed it fine and it was working wonderfully. I have had to reset and refill the cartridges a couple of times and now the print quality has dramatically reduced. There are lines and gaps and missing parts in printouts...