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Ok - I have run tests - these are the results: A5 Portrait, matte paper setting from rear tray - no smear A5 Landscape, matte paper setting from rear tray - yes smear A5 landscape, matter paper setting from rear tray - smear is very faint but still there A4 Portrait, envelope setting - smear...

Hello - thank you for your reply. The paper is not curled - it is A4 sheet material. This problem did not occur until recently - and it only happens with the Matte Archival Paper - it does not happen with normal printer paper. I have cleaned the lip at the side of the pad but not the pad itself...

Oh so a window cleaner will do it and won't harm it? I will give it a go. The maintenance is also almost full so I wonder if that is an issue as well. Thank you for your advice

Thank you for your help. Sorry but I am a newbie when it comes to the inside of printers! How do I raise the print head? Also is the purge unit the area that is covered in ink in one of my photos? Should I use a specialist cleaning fluid to clean it?

Hi Stratman - thank you for your reply. I had a look at that post - I don't have curled paper as it's just flat from the box. I think it must be a cleaning issue. I have attached some images - of the problem and of the inside of the printer. This does not happen on normal paper - just the...

Hello - I am hoping that someone maybe able to help me. I have an Epson ET7750 which is great and suits me perfectly. However I have recently encountered a problem which is sending me a crazy! When I print on my art paper (Epson Archival Matte Paper) each print ends up with a small smear at...

Just introducing myself :) I'm an artist and I create and sell prints of my artwork. I have an Epson ET7750 which I love although it's being a bit temperamental at the moment!