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sorry for these basic questions:(

Thanks for that. I have used a non-toxic glass cleaner. After a bit of a struggle I got access to the 2 pads. Tapping them they did not feel spongey, so hope that I got the right ones. I gave them a good soaking and noticed after a deep clean that the liquid that was in the small tray thing...

OK, thanks. I have found how to undo the 'arm' on the MP500 so the top(scanner glass etc) goes higher. It is very inaccessible in there due to the casing. With a flashlight I can see 2 ?rubber? pads which spring up and down when touch with a cotton bud. They seem to be covered with black ink. I...

Sounds like a good thing to try unfortunately "black pads off to the right where the print head parks." I dont quite understand this, can you make it a bit simpler for me to understand and do it:/ I have nevr delved into the innards of the MP500 e.g. how do I 'remove' - lift up the...

Thanks for the comeback George. I had a magenta stop working, but several cleans did the trick -although it packed up again about 2 weeks ago. Cyan and Yellow are OK. I had not used the printer for about a week. Trying to print a document -in black-, it chugged away, paper came out but nothing...

My how time flies, but here I am again! My MP500 does not print now. Well it 'printss' e.g. chuggs along, but nothing comes out on the paper.I have used mainly my refilled cartiridges and now some from Asda that have the chips in. I have refilled and deep cleaned, doing the normal suggested...

I have a doc that gives some notes on that. Can I do attachments on this forum?

Burt Many thanks for that. Part 1 of the learning curve complete then ! MP500 is the same as ip4200?

Hi I am a newbie here, but it looks a great forum. I have a new Canon Pixma MP500. I have searched this forum and find no reference to this printer. Is it just for the UK? I have just used up the first 5 PGBK ink tank and was wondering if they are refillable. It looks like a BCI-3 cartridge...