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Thanks for all the help guys. Turbguy: I couldn't contact Canon USA as I'm in the Philippines at the moment and they only give 1-800 number on their website; I can't phone that from here. The Hat: Amazon UK was pretty expensive but thanks for the info. Peter BJ: I contacted CRC Tasktron and...

Thanks for the quick reply. Can you advise the best (cheapest) supplier for a new one? I'm not sure where you are; I live in Malaysia but have friends in UK and USA who could receive and forward a replacement.

My Pixma IP5300 bought in 2007, has stopped printing and sends the message "No printhead installed", when the printhead is clearly there. I have used non-Canon ink cartridges of various makes and recently installed some refillable ones. Before finding this forum, I had removed the printhead...