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Wow that's really rather bad news! :( The printer was bought in Egypt originally so I'm not sure how easy it will be to get them from there! My friend changed region on his HP - starting to wish I'd bought one of them now! Ok I do still have the empty original 440 and 441 cartridges (and some...

Thank you Peter The printer is MG4140 (can't believe I forgot to put that!) Windows 7 Ultimate 64-bit. I'll look for the manual and post again later :)

Have moved countries and I am trying to reset my region. I finally got a copy of the v3400 service tool from 4shared. When I open the service tool all the buttons are greyed out. I 'think' I have the printer in service mode but not sure. The method from 2manuals certainly does something but...