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Thanks everyone for your timely responses. I connected to a different laptop via USB and it worked like a charm! I'm just going to chalk it up to my laptops USB ports being faulty, as phones don't charge when I plug them in.

I'm trying to enable disc printing on my MG5220, and it is proving to get the best of me. I am certain I have managed to get into service mode by using the procedure listed in the service manual, but when I start up service tools v3400 and v3200 all of the options are grayed out. Anyone have...