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Hi everyone Here is the resolution of the printer situation. Our hardware support partner replaced the formatting board, also known as the logic board, in the unit. It is working ok again. If you have this printer at home and have to take it to a computer repair shop, it would probably be...

Hi from Ireland I have a problem printer. It is a HP DeskJet 6940 inkjet printer. The resume light, the arrow on the panel is always on and the printer is not responding to any other action. Anyone have a solution for this problem? Thanks Barney.