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It's an interesting question. For us here in Europe we are often in a dilemma. We can buy products from any EU country but here we have had a few problems with after sales service because we have not bought the product in our country. Sales tax is different in each country. Here it is 23% so...

:( Well, I am not in the UK :(

Before finding this amazing forum, which has solved my problem, I had the following conversation: I......(official Canon Service for Greece): Yes? Me: Is that I.....? Are you the official Canon Service centre? I...... Yes. Me: Well, I have this problem with my printer and it tells me to...

Amazing! They gave you a new number and they didn't inform you what it is!

I see you are making some progress. When we moved to this flat in a new building we had no phone or internet for 3 months while the phone company decided whether the line should go from the pole to the building under or over the ground - about 10 metres....

Any news? Do you have a phone yet?

I don't think it was a scam as it's an account I have had for years, since before gmail appeared, and I use it mainly for chatting with old friends. I think it was a Yahoo glitch in the system and they fixed it after 24 hours. But I hope I don't have to contact them again...

A bit OT but I feel the pain. A week ago my yahoo.com mail account suddenly told me that due to suspicious activity my account was locked, please phone and 0800 number in the US. Unable to call an 0800 from Europe, I spent two days finding a Customer Service form on their site and after taking...

With some magenta spots.....:thumbsup

Water did the trick along with a lot of paper towels to soak up the blackness :-)

Good idea! And a little OT - but any good ways of getting ink off the carpet? It's just a few sports of black from when I dropped one. Is it water soluble?

Thanks for the heads up on this. Three to four times....I'm only on my first reset so I should be good for a while. Will keep you informed.

Right, well I have reset the absorber counter and I have not changed the ink absorber on my MG6150 and I will carry on printing and let you know what happens, if anything does (like an overflow) but I think it will be Ok.

Thanks a lot. I couldn't find the key words.....that's very useful!

I searched for an answer to this so if I missed it somewhere, please direct me there. Now I have fixed my MG6150, we have an extra printer because we replaced it with the MG 5350 while wondering what to do. I have an MG 6450 which I use for printing from my Ubuntu laptop and my iPad. And we have...

Just keep trying and one day, like magic, you'll hit the right buttons. And then you have to remember which ones they were!

I really have the (maybe bad impression) that the ink absorbers are not really full but it's just a mechanical process. It has happened to 3 printers we have and every time the printer has been out of warranty for one or two months. By a strange coincidence. Anyway, I'll let you know how it...

H Hmmmmm...what I did was press the power button first and hold it down and then the stop button 6 times, not 5, and ended up with the blue light on. The screen was blank and only the blue light was on. When I opened the Service Tool everything worked perfectly. And now the printer works like...

I have just successfully and at the first attempt managed to use the Service Tool to fix the 'Ink Absorber is Full' on my MG 6150. Thanks to everyone who helped me out on this! By the way, to get it into Service Mode I held down the Power Button and at the same time pressed the STOP button six...

Thanks a lot! I managed to get rid of them using Malwarebytes which I always have at the ready, and then I got rid of the rest manually, but it was a chore. I really hate this junk! So, I am really afraid to download the Canon Service Tool now....